Digital/True Tickets: Log into your Dr. Phillips Center account on drphillipscenter.org or True Tickets (wallet.drphillipscenter.org) using your Dr. Phillips Center account details. Your True Tickets QR code will activate 1–3 hours before showtime, based on when doors open. Please check date and curtain time.

Print-at-home Tickets: After you get your email confirmation, you'll get a second email with your tickets as an attachment. You'll need to print them yourself before arriving. Please check date and curtain time.

Parking & Directions: Click here to view directions and parking information.

Della Phillips Grand Lobby & Theater Doors: Della Phillips Grand Lobby doors generally open 90 minutes before the performances. Theater doors typically open 30 minutes before performances.

Box Office: The Bill & Mary Darden Box Office opens 2 hours before performances.

Venue: Steinmetz Hall, Dr. Phillips Center for the Performing Arts

Address: 445 South Magnolia Avenue, Orlando, FL 32801

General Parking: General parking is available at the Commons Parking Garage and Seaside Plaza Garage, parking fees apply.

Valet Parking: Valet Park directly in front of Dr. Phillips Center on Magnolia Avenue, parking fees apply.

Map & Directions: View a map of the venue and parking options by clicking here.

Accessibility: View accessible seating, services and parking options by clicking here.

Performance Run Time: 2 hours, including a 15 minute intermission.

The bars on tiers 1 through 4 offer a variety of snacks and drinks—which you can take to your seat.

Bar service is available beginning 1.5 hours before performances. Bars also stay open an hour after curtain.

At any bar, you can pre-purchase food or drinks for intermission.

Please arrive at least 30 minutes before showtime. We’re unable to provide refunds or exchanges for latecomers.

Re-entry policies are different for each event, so check beforehand—and keep your ticket with you at all times.

Latecomers or guests who leave during a show will only be allowed into the theater at an appropriate time—like a break between songs or acts.

Guests can watch their show from monitors in Della Phillips Grand Lobby until late seating or re-entry is permitted.

Unless otherwise specified by the show, please avoid using audio and video recorders, cell phones, tablets, cameras with detachable lenses larger than 6”, tripods, monopods and selfie sticks.

Curtains, sets, costumes, scenery, lighting designs and other production elements are considered intellectual property and may be copyrighted.

Any unpermitted use of a device by a guest may result in the guest being asked to leave before the end of the performance.

Please Note: Children under the age of two are not permitted in the theaters.

All guests entering the theater—regardless of age—must have a ticket.

Parents and guardians are encouraged to use discretion when determining if a performance is appropriate for their children.

Shop beloved and unique holiday gifts for your family and friends. Our Nutcracker Boutique features more than 30 different Nutcrackers, snow globes, ornaments, stocking stuffers, and signed memorabilia. A performance ticket is required for entrance. The Boutique is located in the Lobby of the Linda Chapin Theater during all performances. Learn More Here.

Bid on items and support the ballet from the comfort of your home or mobile device! Our annual Nutcracker Silent Auction will be open for online bidding from November 20-23, 2025. Learn More Here.

Create your own memories! Our Nutcracker Family Portraits will be stationed in the Chapin Theater Lobby during all performances of The Nutcracker. Attendees will be able to take photos with family and friends with their own cameras in front of our scenic holiday background. Learn More Here.

Dr. Phillips Center for the Performing Arts - Bill & Mary Darden Box Office

Phone: 407.358.6603

Email: boxoffice@drphillipscenter.org

Central Florida Ballet

Phone: 407.849.9948

Email: info@centralfloridaballet.com